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Customer Service

 

Shipping & Delivery  

We use USPS with delivery confirmation and transit time averages between 2-5 business days after receiving payment. Every item is wrapped with bubble wrap individually and secured to a small congregated box. Shipping is a flat rate of $6.00 regardless of how many items are purchased. Insurance is included and will be purchased at the time of mailing.

 

Returns & Replacements  

We have 10 day return policy upon receiving your item and the time it is postmarked for a full refund minus any shipping costs. Items received after this grace period will not qualify for a refund but as a store credit.

 

Customer Service Number & Store Address  

Phone Number:
(808) 947-9733

Address:
2250 Kalakaua Avenue #524
Honolulu, HI. 96815

 

Privacy Policy  

Personal Information: In general, you can browse our Web Site without telling us who you are or revealing any personally identifiable information about yourself. Personally identifiable information means any information that may be used to identify an individual, including, but not limited to, a first and last name; home, billing or other physical address; an email address; phone number or other contact information; and a credit card number and expiration date. When you submit your personally identifiable information to us, you are giving us your consent to the collection, use and disclosure of your personally identifiable information as set forth in this privacy policy. As a policy, Jewelry Kingdom Incorporated does not sell, trade or rent your personally identifiable information to third-parties, unless you have granted us permission to do so.

Data Collection Devices, such as Cookies and Web Beacons: In some instances, Jewelry Kingdom may collect non-personal data through cookies, web logs, web beacons (also known as pixel gifs or action tags) and other monitoring technologies. Where authorized by us, third parties may use cookies, Jewelry Kingdom's web log files, web beacons and other monitoring technologies to compile aggregate statistics on Jewelry Kindom's behalf. The non-personal information that we collect is used to better understand and improve the usability, performance and effectiveness of our Web Site and marketing programs. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies on certain pages of our Web Site to, among other things, analyze our web page flow, measure promotional effectiveness, deliver you a more customized shopping experience, track visits from our affiliates and partners and allow the use of our shopping cart. Jewelry Kingdom does not use cookies to store or collect any personally identifiable information. You are always free to decline our cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on the Web Site.

Jewelry Kingdom Web pages may also contain electronic images know as Web beacons. These Web beacons allow Blue Nile to count users who have visited certain Web pages or to deliver co-branded services. Blue Nile may also include Web beacons in its email messages in order to determine whether the message has been opened or acted upon.

Additionally, Jewelry Kingdom may use third-party advertising or content delivery companies to serve ads or images on our Web Site or on other web sites on the World Wide Web. These companies may use web beacons to place a persistent cookie on your computer. Doing this allows the third party to recognize your computer each time you visit certain pages or emails and compiles anonymous information. Information collected through these third-party advertising companies is anonymous.

Communications: If you provide Jewelry Kingdom with personally identifiable information, this information may be used to communicate to you information regarding Jewelry Kingdom Incorporated and its products and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personally identifiable information may also be used to improve and customize our Web Site's content, layout and services. These uses improve and customize our interactions with you to better meet your needs.
Children Under 13: Jewelry Kingdom Incorporated does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems. Please visit the FTC's website at www.ftc.gov for tips on protecting children's privacy online.

Links: Our Web Site may provide links to other third-party Web Sites which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these (and all) Web Sites.

Choice/Opt-Out: We want to communicate with you only if you want to hear from us. To opt-out of receiving communications from Jewelry Kingdom: (1) select "unsubscribe" on our subscription status page and enter the requested information; or (2) make your request in person by contacting us at 808-947-9733 or by email at jewelrykingdom@hotmail.com.

Updating Your Information: If the personally identifiable information Jewelry Kingdom Incorporated has gathered from you changes or you would like to revise such information, we will gladly correct or update any personal data you have previously provided to us. To request a change or update to your personal information, please send an e-mail to jewelrykingdom@hotmail.com or contact us at 808-947-9733.

Your Consent to Jewelry KIngdom Incorporated's Privacy Policy: By using this Web Site, you agree to Jewelry Kingdom's privacy policy. This is our entire and exclusive privacy policy and it supersedes any earlier version.

© 2010 Jewelry Kingdom, Inc. All Rights Reserved.